Computer Support

For more than 35 years we have been building, programming, and supporting business computers and networks. While the majority of our business may be programming and web application development, we haven’t forgotten how to set up a server or support a workstation.

In our own networks we deploy and support many servers, with a wide variety of operating systems.  In order to proactively manage those servers we deploy monitoring agents that allow us to monitor and proactively identify issues before they become problems.

We can extend that same type of monitoring to your office computers and servers, giving you the peace of mind that your computer and network health is being monitored 24 hours a day, 7 days a week, just like our critical servers – allowing minor issues to be detected and fixed before they become major issues that cause unscheduled downtime.

If you don’t have an IT person on-staff, you need some sort of proactive monitoring.

DBLY Group’s Remote Monitoring and Management provides proactive maintenance services to small businesses, such as Windows Updates, Antivirus monitoring, Log File analysis, backup monitoring, and disk space utilization analysis.

Using RMM agents DBLY Group can remotely perform maintenance tasks, provide a faster response to urgent needs, avoid trip charges, add the ability to do diagnostics prior to service calls so that less time is spent on-site, and perform scheduled maintenance outside of normal business hours – all of which translate to less downtime and saving the business money.

While not every problem can be detected and solved remotely, enough can that in most cases RMM more than pays for itself – if not in reduced labor billings then in a reduction in lost employee productivity.  Additionally, with an RMM subscription, there are no overtime multiples for after-hours services.

If you are interested in learning more about our remote management and monitoring services, please contact us.